In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Germany this is the data protection authority.
If you contact us by means of a form on the website, by telephone or by e-mail, your data will be stored with us for the purpose of processing the request and in case of follow-up questions. We will not share this information without your consent.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
This website uses the cookies technology: According to the settings of your web browser certain information is collected. These are automatically sent by your browser to the website operator via a cookie when you visit this website. Typically, this information is the IP address assigned to your computer and the type of operating system and browser you have installed.
A cookie is a small text file that is stored by a web server on your computer’s hard drive. There is a distinction between “session cookies” and “persistent cookies”. Session cookies: A session cookie is created each time you visit this website. It contains a randomly generated, unique identification number assigned to your computer. The validity of a session cookie expires automatically when the browser is closed. The session cookies are used to support the functionality of the website and to learn more about your use of the website. D. H. which pages you visit, which links you use and how long you spend on each page.
Persistent cookies: If permissible, persistent cookies are used. These cookies do not expire when you close your browser, but remain on the hard drive until they expire or are deleted after a certain period of time. Every time you visit this website, the web server recognizes the persistent cookie stored on your computer’s hard drive. By assigning such a permanent, unique identifier to your computer, preferred settings and usage can be stored in a database. In addition, you can determine how often you visit this website, how your usage habits change and how effective the advertising activities of the website are. This information does not contain any personally identifiable information, but only the actions performed on your computer. If you access the site through an e-mail sent to you or create a “user identity” during one of your visits, the information provided by the third-party website or cookies may be linked to information in the website provider’s records from which conclusions can be drawn on your identity.
Cookies currently used on the Website (our current state of cookie use, its purpose, its effect on privacy and its permanence): Session ID: The web server may create U. Session cookies, which are required for the use of certain interactive elements of the website (eg contact forms or registration). The cookie contains a session ID that allows your visit to our website to be distinguished from those of other visitors using the website at the same time. Session cookies are considered necessary for the use of the website and do not require your consent. Analytics: The website uses Google Analytics. Google Analytics applies multiple first-party cookies to ensure that each subsequent visit to the site can be attributed to the same (unique) visitor. You can also see how you found the page. Website Navigation: The content management tool creates multiple first-party cookies. These are session cookies that are deleted when you close your browser. These cookies enable the proper functioning of our website. This data is aggregated and can not be assigned to a person.
server log files
For technical reasons, the following information is transmitted to us or web space provider by the browser. (Browser including version, operating system, referring web page, visited pages, date & time of your access and the IP address) These data are stored separately from personal data and do not allow any conclusions about a specific person. The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to subsequently review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
Our website uses features of the web analytics service Google Analytics by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider in the USA and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract data processing contract with the provider. We use Google Analytics with the IP anonymization feature. This will shorten and anonymize your IP address. The relationship with the web analytics provider is based on an adequacy decision by the European Commission in the case of Google’s “Privacy Shield”. The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. The user data is kept for a period of 26 months. Google offers a browser add-on to deactivate Google Analytics. You can find it here: https://tools.google.com/dlpage/gaoptout?hl=de
With your consent, we use the “visitor action pixel” of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help, we can track users’ actions after they’ve seen or clicked a Facebook ad. This allows us to track the effectiveness of Facebook advertising for statistical and market research purposes. The data collected in this way is anonymous for us, ie we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we inform you according to our knowledge. Facebook can connect this data to their Facebook account and use it for their own advertising purposes, according to Facebook’s data usage policy https://www.facebook.com/about/privacy/ You can enable Facebook and its partners to display ads on and off Facebook , It may also be stored for these purposes, a cookie on your computer.
Data storage when booking online
We point out that for the purpose of online booking and for subsequent contract processing by the online booking system cookies and the IP data of the subscriber are stored, as well as the data provided by the booking person in the online booking. In addition, for the purpose of the contract, all necessary data for the booking is stored with us. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties will not take place, with the exception of the corresponding channel manager, hotel program or the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the online booking, as well as to our tax advisor to fulfill our tax obligations. When canceling the online booking, the data stored with us will be deleted. In the case of a successful online booking, all data from the contractual relationship are stored until the expiration of the tax retention period (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and of Art. 6, para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Use of the online booking tool DIRS21 from TourOnline AG
Our website uses features of Google Inc. map provider, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. Google Maps uses a cookie to collect and process user settings and data. To prevent the transfer of data to Google, you must disable the Java Script feature in your browser. This limits the use of Google Maps. For information about Google’s terms of service, please visit: https://policies.google.com/terms?hl=en&gl=en
We incorporate certain fonts through the Google Fonts service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. For the representation of the used font this is necessary. The integration of the font is done via a call to the server from Google and is loaded into the browser cache. When downloading the font, your IP address, as well as the visited website will be transmitted to Google. More information can be found here. Google fonts: https://developers.google.com/fonts/faq Google Terms of Service: https://policies.google.com/privacy?hl=en
Other third-party tools
Our website uses functions, widgets or plugins from - Tripadvisor (rating widget): TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494, United States - Holidaycheck (rating widget): HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen These third-party tools will be sent the IP address to ensure their functionality. We have no control over it if the third party providers store the IP address for statistical purposes or similar. More information can be found in the privacy policies of each service.
Information about online dispute resolution
The EU Commission offers the possibility of online dispute resolution on a platform operated by it (so-called “OS platform”). The OS platform can serve as a point of contact for out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.
Contact for privacy:
Herzog-Wilhelm-Str. 10 38700 Braunlage Germany
+49 5520 9999081